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Refund Policy

Deposits & Initial Payments

All projects require an upfront deposit or initial payment before work begins.
 

Deposits are non-refundable. This is because project scheduling, research, planning, communication, and preliminary design work begin immediately after booking your project.
 

Once a project has been added to our production schedule, we reserve time and resources specifically for your business.

Refund Eligibility

Because all websites and digital services are custom-created, refunds are limited once work has started.
 

Refunds will NOT be issued for:

  • Completed work

  • Custom design work

  • Development work already performed

  • Strategy, consultation, or planning services

  • Time spent communicating, researching, or preparing project materials

  • Digital products or downloadable assets

  • Delays caused by the client

  • Change of mind after project initiation

  • Failure to review or approve work within designated timelines

  • Third-party costs including hosting, domains, software, plugins, templates, or subscriptions

Cancellation by Client

Clients may request cancellation of services at any time in writing.
 

If a project is canceled by the client:

  • All deposits and payments made up to that point remain non-refundable

  • Any completed work or hours already performed will be billed accordingly

  • Remaining unpaid project balances may still be due depending on project stage and completed deliverables
     

Upon cancellation, all work created by Davidynamics remains the property of the company until full payment has been received.

Project Abandonment

Projects require active communication and timely submission of content/materials from the client.

If there is no communication, response, or submission of required materials for 30 consecutive days, the project may be considered abandoned.
 

Abandoned projects may:

  • Be removed from the active production schedule

  • Require a restart fee to resume work

  • Be closed without refund
     

Any future continuation of the project will be subject to current pricing and availability.

Chargebacks & Payment Disputes

By purchasing services, the client agrees not to initiate chargebacks or payment disputes for:

  • Delivered digital services

  • Completed design or development work

  • Approved work

  • Time allocated to the project
     

In the event of a chargeback attempt, Davidynamics reserves the right to provide all project files, communication records, invoices, agreements, and proof of work completed to the payment processor or financial institution.
 

Fraudulent chargebacks may result in:

  • Immediate termination of services

  • Revocation of website access

  • Removal of unpublished work

  • Collection action where applicable

No Guarantee of Specific Results

While we strive to provide high-quality websites and digital services, Davidynamics does not guarantee:

  • Specific sales results

  • Search engine rankings

  • Lead generation performance

  • Business growth outcomes

  • Marketing performance metrics
     

Project success may depend on factors outside our control, including market conditions, business operations, advertising budgets, and client responsiveness.

Client Delays

Project timelines depend heavily on client communication and timely delivery of required materials.

Delays caused by:

  • Missing content

  • Late approvals

  • Unresponsiveness

  • Repeated change requests

may extend the project timeline and do not qualify for refunds.

Emergency Rush Requests

Rush projects or expedited turnaround requests may require additional fees.

Rush service fees are non-refundable once work has begun.

Third-Party Services

Davidynamics is not responsible for refunds related to third-party services including but not limited to:

  • Hosting providers

  • Domain registrars

  • Email platforms

  • Premium plugins

  • Software subscriptions

  • Advertising platforms

  • Payment processors
     

Refund requests for third-party services must be handled directly with the respective provider.
 

Examples may include services provided by:

  • Wix

  • WordPress

  • Shopify

  • GoDaddy

  • Google

Refund Requests

Any refund requests must be submitted in writing to:
invoices@davidynamics.com
 

Requests will be reviewed on a case-by-case basis in accordance with this policy.
 

Submission of a refund request does not guarantee approval.

Policy Updates

Davidynamics reserves the right to update or modify this Refund Policy at any time without prior notice.

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The version of the policy in effect at the time of purchase will apply to the client’s project.

Agreement

By purchasing services from Davidynamics, you acknowledge and agree that:

  • You have read and understood this Refund Policy

  • You understand that digital services are non-refundable once work begins

  • You understand that project delays caused by the client do not qualify for refunds

  • You understand that deposits secure project scheduling and are non-refundable
     

Last Updated: 06/01/2026

Refund Policy Overview

At Davidynamics, we are committed to providing professional web design, development, and digital services tailored to each client’s business needs. Due to the custom nature of digital services, all sales are subject to the refund policy outlined below.

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By purchasing services from Davidynamics, you acknowledge that you have read, understood, and agreed to the terms outlined in this Refund Policy.

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